What data do we collect?

Xinmanyizu collects the following data:

  • Personal identification information (Name, email address, phone number)
  • Age (necessary for some courses) and relevant background to assess your learning needs.

How do we collect your data?

You directly provide Xinmanyizu with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser's cookies.
  • Enter any of our promotional programmes

Xinmanyizu may also receive your data indirectly from the following sources:

  • Referrals from other customers or recommendations

How will we use your data?

Xinmanyizu collects your data so that we can:

  • Process your order, manage your account.
  • Email you with special offers on other products and services we think you might like.
  • Effectively manage your learning process with Xinmanyizu.

When Xinmanyizu processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Xinmanyizu securely stores your data at our offices.

Xinmanyizu will keep your personal details and customer history for 5 years. Once this time period has expired, we will delete your data and destroy any physical records.

Marketing

Xinmanyizu would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Xinmanyizu from contacting you for marketing purposes or giving your data to other members of the Xinmanyizu Group.

If you no longer wish to be contacted for marketing purposes, please click the unsubscribe-link at the bottom of any of our marketing messages.

What are your data protection rights?

Xinmanyizu would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access
You have the right to request Xinmanyizu for copies of your personal data. We may charge you a small fee for this service.
The right to rectification
You have the right to request that Xinmanyizu correct any information you believe is inaccurate. You also have the right to request Xinmanyizu to complete information you believe is incomplete.
The right to erasure
You have the right to request that Xinmanyizu erase your personal data, under certain conditions.
The right to restrict processing
You have the right to request that Xinmanyizu restrict the processing of your personal data, under certain conditions.
The right to object to processing
You have the right to object to Xinmanyizu's processing of your personal data, under certain conditions.
The right to data portability
You have the right to request that Xinmanyizu transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email as shown on our website.

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Xinmanyizu uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality
Xinmanyizu uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising
Xinmanyizu uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other/linked websites

The Xinmanyizu website may contain links to other websites. Our privacy policy applies only to our website, if you visit another/linked website, their privacy policy applies.

Changes to our privacy policy

Xinmanyizu keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 12 October 2020.

How to contact us

If you have any questions about Xinmanyizu's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us using any of the methods shown on our website.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Xinmanyizu has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.